“So what if participants are happy. We need numbers feedback.”

 
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Situation
General information of the situation
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Alert Others
Situation
General information of the situation
Alert Others

Situation

The situation is where you start. You learn by dealing with real-life work situations. Provide a short description of the situation for the learners to work on. Along the way, you will impact results.
Sitches are situations, jams, issues, errors, gaps, troubles, stoppages and many others to fix and solve. They are also opportunities to improve, grow, expand, and introduce better, faster and cheaper ways to get the desired results.
What is your Situation and Question?
My boss has been unhappy about smiley sheets in training evaluation feedback. He says, “Participants are happy, so what? We want real numbers in work improvement” Why do numbers matter in training feedback? But it is hard to get them!
What's the biggest challenge?
I've got some ideas. What are your thoughts?
What's the objective?
Where do I begin to capture numbers for evaluation feedback? What are the best ideas?
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Colin Connor    
January 08, 2018